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    Frequently asked questions

    How long will delivery take?

    We offer free standard shipping within the United Kingdom, with an estimated delivery time of 7–10 business days.

    Can I change or cancel my order?

    You may request changes or cancellations within 24 hours of placing your order. After this period, your order may already be processed or shipped, making changes or cancellations impossible. Please contact us promptly at support@greyfriarsbeds.co.uk

    Can I return a product?

    Yes! Please review our Refund & Return Policy for details on eligibility, timelines, and instructions for returning items.

    What payment methods do you accept?

    We accept major credit and debit cards, along with secure online payment options supported by our checkout system.

     
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